Shipping & Returns
Shipping Australia
STANDARD 3-5 business days $11
EXPRESS 2-3 business days $14
Shipping New Zealand
STANDARD 8-10 business days $17
EXPRESS 5-8 business days $25
International Shipping
STANDARD 10-16 business days $25
Free shipping orders over $100
At Ginski, we strive to provide our customers we the best possible shopping experience. we believe in transparency and want to ensure that you have a clear understanding of our return policy.
Returns
Unfortunately, we are unable to accept returns at this time. We apologise for any inconvenience this may cause. we are unable to offer returns on any of our products.
Final sale
All sales are final. Once an order is placed, it cannot be canceled or modified. We encourage you to review your order carefully before completing the purchase.
Faulty/damage items
If you have received a faulty or damage item please email ginskiclothing@gmail.com within 48hrs of receiving your order. We will need photographic evidence, as we do have the rights to see if its our fault for the damage. Items must have all labels still attached. We will cover all return fees and a full refund.
Exchanges
If you wish to exchange items due to wrong sizing please email us at ginskiclothing@gmail.com. Our exchange policy allows you to exchange your item for a different size within 7days of receiving your order. The item must be in its original condition and all tags still attached. If the item is worn, washed, altered, marked, make-up stains or perfume smell will not be accepted. Exchanges are subject to availability. The exchange cost will be covered by the customer.
Quality assurance
we take great pride in the quality of our products. Each item is carefully handmade with love and attention to detail. we strive too ensure that every product meets our high standards before its shipped to you.
Thank you we appreciate your understanding and support of our return policy.